If your question was not answered here, please get in touch with us and we will be happy to help.

Simply email us at support@marcopololearning.com 

If you are experiencing any problems with World School such as errors or strange behavior, please add as many details as possible about the issue such as:

  • Where in World School does this happen?
  • How often do you experience this issue?
  • What model iPhone or iPad do you have?
  • What version of iOS are you using?
  • The more details you can give us, the quicker we can help you.

If you don’t know what model iPhone or iPad you have, simply look at the small writing on the back of the device and note down the number next to “Model” which will say something like A1549, A1701 or similar.

To find out what version of iOS you have, simply go to Settings, select General and click on Software Update.