Frequently asked questions

Featured articles

• How do you switch over to a monthly subscription?

General

• What is MarcoPolo World School?
• Can I leave my child/student to learn on their own?
• How can I take part in my child’s/student’s learning?
• Stopping emails during free trial
• I can’t log in to the app
• The App is crashing on my device!

iPhone & iPad

• I can’t hear any sound in the app! (iOS)

Android

• The Google Play Store says the game isn't compatible with my device!

Billing

• How much does it cost?
• How do I cancel my subscription
• How do you switch over to a monthly subscription?
• How do I obtain a refund?

Support

• I still have questions about World School!

App Activities

• What is Wordplay